Privacy Policy
Aura Global Management Ltd (“Aura Global”, “we”, “our” or “us”), is committed to protecting your personal data and respecting your privacy in accordance with the Data Protection Act 2017 of Mauritius (DPA).
This Privacy Policy explains how we collect, use, store, and protect your personal information.
Our Commitment to Data Protection
We take your privacy seriously and ensure that personal data is processed securely and in compliance with applicable laws. Our internal compliance and IT teams oversee data protection practices, and all employees are bound by strict confidentiality obligations under our Code of Ethics and contractual agreements.
Collection of Personal Data
We may collect and process personal data including, but not limited to:
- Full name and contact details (address, email, phone number)
- Identification documents (e.g. passport, ID card)
- Employment and financial information
- Business and transactional information
Personal data is collected directly from you or through forms, communications, or trusted third parties where necessary.
Purpose of Processing
We use your personal data for the following purposes:
- Providing corporate, financial, and administrative services
- Conducting customer due diligence and regulatory compliance (KYC)
- Managing client relationships and responding to enquiries
- Internal administration, reporting, and recruitment
- Sending updates or marketing communications (where consent is provided)
Disclosure of Personal Data
Your personal data is treated as strictly confidential. We may disclose your data only in the following circumstances:
- Where required by law or regulatory authorities
- Where necessary to provide our services
- With your consent
- To protect our legal rights or business interests
- We do not sell or trade your personal data to third parties.
International Data Transfers
In the course of our business, your personal data may be transferred outside Mauritius to jurisdictions that may not provide the same level of data protection. By providing your personal data, you consent to such transfers, subject to our commitment to confidentiality and security.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. Access to personal data is restricted to authorised personnel only.
Data Retention
We retain personal data:
- For as long as you remain a client or contact
- For up to ten (10) years after the end of the business relationship, as required by law
- Until you withdraw consent for marketing communications
- Personal data is securely deleted or destroyed once it is no longer required
Your Rights
Under the Data Protection Act 2017, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time (for marketing purposes)
To exercise your rights, please contact us using the details below.
Complaints
If you have any concerns about how we handle your personal data, please contact us and we will aim to resolve the issue promptly. If you remain unsatisfied, you may lodge a complaint with the Data Protection Office in Mauritius.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact our Data Protection Officer:
Email: tarweeza@auraglobalmgt.com | shabneez@auraglobalmgt.com
Address: Aura Global Services Ltd,
5th Floor, The Docks 1, the Docks,
Caudan, Mauritius
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page to keep you informed about how we protect your information.